Returns policy

Returns and Complaints Policy

Your satisfaction is our top priority. If for any reason you are not satisfied with your purchase, we are here to help.

Returns

• You have 14 days from the date of receiving your order to request a return.
• The product must be undamaged, in its original packaging.
• To initiate a return, please contact us via email or chat.

Refunds

Upon receipt and inspection of the returned product, a refund will be credited to your account within 5–10 business days.

Complaints

If the product arrived damaged or not as described, please contact us immediately. Send a photo of the product, and we will resolve the issue without unnecessary formalities.

Contact

If you have any questions, please write to us — we respond within 24 hours.